Support
Questions about your voice profile, your data, or your account. We are here to help.
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The fastest way to reach us is email. Send us a note and a real person will get back to you.
Common questions
What is a voice profile?
A voice profile (your Writing DNA) is a model of your writing style, built from samples you provide. It lets AI tools write in your voice instead of a generic one.
Is my writing private?
Yes. Your samples and profile are yours. See our Privacy Policy for exactly what we collect and how it is protected.
What does it cost?
Your first use case is free: your voice profile for one language, one type of writing, one audience. One-time upgrades to the full matrix range from $49 to $249, no subscription. Full details on Pricing.
How do I add writing samples?
Create an account and paste or upload samples of your own writing. The more you add, the more accurate your voice profile becomes. Start at Sign up.
Can I delete my data?
Yes, any time, from your account settings. See the Privacy Policy for how deletion works.
Already have an account? You can also open a ticket from your dashboard.